Customer & Logistics Coordinator

Responsibilities:

The role is responsible for the administration of sales orders and facilitating the delivery logistics from Japan, Belgium or UK. Work closely with the Sales Team to provide relevant customer support within defined territories.

Data:

• Inputting sales and purchase orders
• Maintaining customer, vendor, price, charges and other relevant data on the database
• Allocating correct stock to orders and managing lot (batch) numbers
• Assisting with consignment stock held at customer premises and maintaining records
• Uploading information and documents to customer purchasing systems
• Downloading and filing all backup documentation for the transaction in the system and ensuring there is complete set of records for every business transaction
• Inputting invoices from the logistics and warehouse companies

Logistics coordination:

• Preparing a picking list and confirming delivery charges
• Sending shipping documents to customers in a timely manner
• Obtaining information for EU sales declarations from customers
• Continually communicating with logistic suppliers to expedite all deliveries
• Obtain and provide POD as required
• Manage the sample stock/Prepare and dispatch samples

Administration:

• Responding to phone calls made to the company in a polite and helpful manner and re- directing to other staff, if appropriate
• Filing documents and ensuring everything is kept in order
• Maintaining mailing lists
• Assisting in the preparation for company meetings and events where required

Skills:

• The role requires a person with attention to detail, accuracy in completing tasks
• Excellent people and communication skills
• Proficiency in Excel, Word and Outlook systems
• Flexibility and enthusiasm
• Experience with Microsoft Dynamics Navision or Dynamics 365 ERP system and knowledge of logistics essential
• Additional language skills are advantageous

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities.

Please note:  That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.