Project Implementation Scheduler

Job Specification

The role will ultimately be hybrid – so a mixture of working in the Milton Park office, and partly from home.

You will be responsible for resource scheduling the workload of Systems Implementer / Trainers and for carrying out other administrative duties in association with Project Services.

Main Duties

• To work closely with Sales, Account Services and all Project Services team managers, to forecast, plan and schedule future resource requirements
• To co-ordinate, manage and publish the resource scheduling of Systems Implementer / Trainers, ensuring that all relevant detail is captured
• To provide management reporting in association with resource scheduling
• To assist in the planning and organisation for company induction of contractors, co-ordinating with the Project Services Management team
• To co-ordinate and maintain the Systems Implementer/Trainer skills matrix, liaising accordingly with the Project Services Management team
• To be a central point of contact for Systems Implementer / Trainers queries and issues and co-ordinate resolution with management team accordingly
• To co-ordinate the retrieval of relevant information, documentation and checklists, publishing and distributing to all relevant stakeholders
• Report all absences and holiday requests to relevant Project Services team manager
• To co-ordinate and report issues and progress of certain planned jobs and communicate accordingly

Skills Required

• Experience of resource scheduling
• Exceptional organisational skills; able to plan and schedule workload of field-based system implementer/trainers and adapt quickly and effectively to unexpected changes whilst still ensuring objectives are met.
• Exceptional communication skills; able to liaise with and co-ordinate activities of a group of field-based engineers via phone, email and text.
• PC literate (all MS Office suite) and aptitude to pick up new software packages quickly.
• Planning and organisational skills; able to establish efficient and appropriate plans for self and others and adapt quickly and effectively to unexpected changes whilst still ensuring objectives are met.
• Communication and team working; works co-operatively with others to achieve a common goal and communicates information in a clear, concise and accurate manner.
• Problem solving and decision making; analyses information appropriately in order to find best solutions and takes a balanced view to reach logical conclusions and make relevant decisions.

Benefits

• Competitive salary, reviewed annually
• Annual profit share scheme
• Contributory pension scheme (with a contribution of 5% of your pensionable earnings)
• Flexible employee protection scheme
• 25 days annual leave
• Great company culture
• Relaxed dress code

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.

If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.