Reception / Sales Administrator
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| Job Type | Full TimePermanent |
| Area | Wantage, UK |
| Sector | AdministrationIT & TechnologyCustomer Service |
| Salary | Up to £25k |
| Start Date | |
| Advertiser | Colleen Ward |
| Job Ref | Ref: VR/02527 |
| Job Views | 260 |
- Description
- Position Summary
An exciting opportunity has come available for a Receptionist & Sales Administrator. The ideal candidate will deliver friendly efficient customer service and to create a warm and welcoming atmosphere for all our customers and visitors while also undertaking a range of other sales administrative tasks as identified by the Director of Sales and Marketing.
Duties will be:- Book meetings and scan people in and out and where necessary issue covid test.
- Answer all calls efficiently and quickly, respond to quick queries or take short messages, ensuring messages are forwarded immediately to the right person
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via email.
- Keep the reception area clean and tidy at all times, make a record of any poor levels of cleanliness or any maintenance issues and take necessary steps/action to remedy them.
- Greeting all visitors in a friendly and efficient manner and ensuring they sign in, if they are customers, manufacturers or consultants who have arrived for a meeting, alert the appropriate person of their arrival and escort the person to the meeting room.
- Maintain the board room diary, ensuring that the room is not double booked and that meetings do not overrun if the room is booked for another meeting.
- Prepare refreshments for each meeting accordingly
- Ordering and setting up lunches for meetings and training.
- Maintain stocks of cutlery, crockery and refreshments (including employee milk, sugar coffee/Tea and chocolate)
- Maintain the stock and maintenance/cleaning of the Coffee machine in reception along with the employees and client drinks fridge.
- Dealing with incoming and outgoing post/parcels including delivery to the relevant people.
- Create and prepare regular reports from the CRM into Excel and Powerpoint.
- Support the Director of Sales & Marketing with the management of the stock and forecasting with the business.
- Help the sales team and their customers with quotes and other administration duties
- Liaising with all departments to help support the growth of the business
- Maintain and help update the CRM following marketing activities
- Deliver excellent customer service at all times.
- Contact customers and leads following marketing activities
- Excellent telephone skills
- High degree of accuracy
- Analytical and able to understand reporting
- Strong excel skills
- Demonstrated ability to prioritise issues
- Must be able to deal with technical product information
- Ability to build strong working relationships both internally and externally
- Excellent communication skills both verbal and written
- Takes pride in their performance.
- Has a can-do attitude
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
