Customer Service Advisor

You will be working within a small team of eight advisors, to represent the company by telephone and provide customers with a helpful and efficient administrative service, thereby ensuring good customer relationships, also offering services to existing and potential customers, providing advice and explanations of the process and administrative procedures in a friendly and informative manner.

Education

• Educated to at least GCSE level, one of which should be grade C or above in English and preferably to A level with a science qualification

Experience

• Administrator with significant administrative experience
• Telephone based Customer Service or call centre experience
• Some experience of promoting a product or service over the telephone would be an advantage
• Computer literate with MS Word, Excel and in-house database packages

Benefits

• Non-contributory pension scheme which can be enhanced with employees contributions
• Private Health Care for all employees, (spouse and dependants can be included in the plan at a reduced rate)
• 25 days holiday per annum
• Subsidised membership of local Gym/Leisure centre
• Life assurance equal to 9.5 times salary
• Permanent health insurance (long term sickness)
• Employee Assistance Scheme
• Child Care Vouchers

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.